Getting ready for your HVAC system to be replaced is a lot like preparing for a new baby: you’re uncomfortably sweating or shivering leading up to the delivery, you’ve met with the professionals that will be doing the service, you’ve prepared the home, and hopefully you know it’s all going to be worth it. And, if you’re not full of questions, you’re a special kind of warrior. At Schnelle Heating & Air, one of the things we do really well is answer your HVAC questions and provide awesome customer service from before the procedure to after you’re comfortably at home.
“Before the Big Day”
- You’ll want to set up an appointment with a heating and air professional. They will examine the situation, maybe run a test or two, listen to your preferences and requests, answer your HVAC questions, give their diagnosis, and lay out a plan of attack with details about the preparations and procedures.
- If you have any pets who would be a complication for entering and exiting the house often for a day’s time, you may want to make arrangements for them to stay elsewhere. We’re all about pets, but it might be easier for all parties if the pets are gone.
- Consider being there. Although this isn’t necessary, it can be helpful when it comes to moving delicate or valuable items, and also getting access to crawl spaces, attics, closets, and any other areas.
- We’re happy to move objects that block access to areas, but some are awkwardly private like clothes or delicate like antiques or valuable like fine China and jewelry.
- Be prepared to have no electricity for a short time. It won’t be long, we promise.
- No lamaze classes are necessary
“The Big Day”
- Unlike childbirthing, this will be relatively painless.
- One or two technicians will move any items that need to be moved, lay cloth or plastic down on the flooring, and prepare the work spaces with tools and equipment.
- Some items may also need to be covered if we plan to produce dust. It’s usually minimal, but being prepared for that possibility is good.
- Switching out the HVAC system (condensing unit or compressor, pump, drain lines, lines for the refrigerant, evaporator or air handler, thermostat, possible ductwork, and others) will usually take one full day, although coming back a second day may be necessary if extensive work is needed, such as substantial ductwork.
- Although we do our darndest to anticipate and plan for curve balls, occasionally we are surprised by unforeseen rot, drywall damage, hidden ductwork problems, and other inconvenient issues. In those situations, the price and timeframe may need to be adjusted a little.
- We will test the equipment thoroughly before and after we fill the system with refrigerant.
“The Follow Up”
- Schnelle Heating & Air will educate you on operating and maintaining your system well and guarantee the equipment and service. We’re always available, too, 24/7.
- We aren’t good at naming things, but we like strong names, (nothing spelled too weird like Kerohlyne), family names, religious names, and names that rhyme if you use your imagination like twins named Ken and Gwen Clemens. We can discuss this further at our prenatal appointment.
Our plan is to build relationships by providing clear, accurate, professional, dependable, thorough, guaranteed, timely, and effective service. If Schnelle Heating & Air sounds like it’s made up of people you want to know, contact us, and we’ll guide you through the process to a healthy and happy home.